About
OUR MISSION
“Our Expert Tailors Provide Collaborative, Empathetic And Safe Experiences, Crafting Custom Clothing That Boosts Confidence.”
About Our Company
Lowell Dry Cleaners was established 26 years ago, in 1997, in the heart of Lowell, a city with a rich textile history. This historical backdrop provided the perfect setting for our business as we carry the city’s legacy in our everyday operations. We continue to contribute to the city’s textile narrative by providing top-quality dry cleaning and meticulous alterations. Over the years, we have grown from a small operation into a trusted service provider for the residents of Lowell, MA.
Our brand aims to embody a balance of professionalism and friendliness. We are deeply committed to our craft and uphold high service standards, but we never lose sight of the warm, community-focused spirit that makes Lowell Dry Cleaners unique. Our desired tone is akin to a trusted friend who is also an expert in their field: approachable, understanding, proficient, and knowledgeable. We aspire to make every customer feel welcomed and assured that their garments are in the hands of dedicated professionals.
What Sets Us Apart?
Our attention to detail, high-quality services, and excellent customer service set us apart. We are also one of the area’s few dry cleaners offering extensive alteration services. Furthermore, our customers have praised our reasonable prices and professionalism.
While we are skilled in dry cleaning various garments, our exceptional alteration work truly sets us apart and defines our business. Our dedication to quality and precision in alterations allows us to enhance our customers’ wardrobes’ fit, comfort, and style.
Our Core Values
To encapsulate our business philosophy, we’ve chosen five words that represent our core values:
- Dedication to Quality: We never compromise on the quality of our work, ensuring every garment we handle is treated with utmost care.
- Professionalism: We uphold the highest standards in all our services, ensuring our customers receive the best possible results.
- Customer Focus: We place our customer’s needs at the center of our operations. Your satisfaction is our success.
- Attention to Detail: The minor details can make the most significant difference. Our meticulous approach sets us apart.
- Reliability: We strive to be a business that our customers can always count on. Whether it’s a regular dry-cleaning job or a complex alteration, we deliver on our promises.